INTERNATIONAL SHIPPING
It is possible to ship handicrafts of different sizes and numbers to all countries and cities .
Shipping costs vary depending on the product weight, city and country of destination.
Send the product or products that you intend to order, along with your address. After inquiring about the postage fee, the final cost of the order will be announced to pay for.
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ارسال انواع صنایع دستی یونیک و کاستومایز برای ایرانی های مقیم دیگر کشور ها نیز امکان پذیر می باشد
VIOKA GALLERY items are all handmade unique pieces, for this reason, in addition to delivery times, please take into consideration the product realization times ranging from 3 working days to 1 month depending on the customizations applied.
Every country has its own shipping rules and regulations that restrict certain items. Please take some time to refer to the list of items restricted by your country before placing your order. If you decide to refuse a shipment, Store will not grant refunds of any kind. Store cannot be held responsible for packages held in customs or for any customs duties owed
All shipments are traceable wherever possible. Please contact us by email to track the product sent
Customs Duties And Identification Information
It is your responsibility to comply with all local Customs authority requirements in relation to your order. We recommend that you make yourself aware of these requirements before placing your order
If the parcel was not delivered for reasons such as the wrong address, a constantly absent address, an incorrect phone number, etc., or if the client refuses the delivery despite the parcel being in good condition, the shipping costs will be deducted from their refund.
